FAQ Frequently Asked Questions
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Reservations, Changes, and Cancellations
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Q
Can I make a reservation?
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A
Yes, reservations can be made by phone or online through our website. Please call 06-6585-7288 to make a reservation.
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Q
What should I do if I am going to be late for my reservation?
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A
If you are going to arrive late, please contact us by phone in advance. If you do not arrive within 30 minutes of your reservation time, your reservation may be treated as a no-show cancellation.
Seating, Groups, and Private Events
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Q
Do you have private rooms?
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Yes, we have semi-private rooms available for 2～4 guests.
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Q
Can I reserve the entire restaurant?
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Yes, we accept private bookings for groups of 10 or more. Please contact us in advance regarding your preferred date and time, number of guests, and budget.
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Q
Is a reservation required for Udon Sukiyaki?
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A
No reservation is required for Udon Sukiyaki, and it can be ordered by one person. You can enjoy a hot pot featuring Yamagata beef, domestically produced pork, chicken, and vegetables for 2,500 yen per person.
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Q
Can I also order sukiyaki or shabu-shabu?
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A
Yes, with a reservation made at least one week in advance, we can also prepare sukiyaki or shabu-shabu from our sister restaurant. Please contact us in advance if you would like to order these dishes.
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Q
Can you accommodate birthday celebrations or surprises?
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Yes, we accept requests for celebrations and surprises. Please let us know your desired arrangements in advance.
Terms of Use and Restaurant Environment
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Q
Can I bring small children to the restaurant?
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A
Yes, infants, preschool children, and elementary school children are all welcome. Families are welcome to enjoy a meal with us.
Directions and Restaurant Facilities
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Q
How do I get there from the nearest station?
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A
It is a 5-minute walk from Nishiohashi Station on the Osaka Metro Nagahori Tsurumi-ryokuchi Line. We are located on the 1st floor of Sakata Building, 2-16-2 Shinmachi, Nishi-ku, Osaka City.
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Q
Is parking available?
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We do not have a dedicated parking lot. If you come by car, please use a nearby coin-operated parking lot.
Prices and Payment
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Q
Can I pay by credit card?
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A
Yes, we accept VISA, Mastercard, JCB, American Express, Diners Club, and UnionPay.
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Q
Do you accept electronic money or QR code payments?
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A
Yes, we accept transportation IC cards such as Suica, as well as iD and QUICPay. For QR code payments, we accept PayPay, d-barai, Rakuten Pay, au PAY, Alipay, and WeChat Pay.
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Q
Can you issue a receipt that complies with Japan's invoice system?
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A
Yes, we can issue receipts that comply with Japan's invoice system. Please let our staff know at the time of payment if you require one.
For International Guests
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Q
Can overseas travelers also dine at the restaurant?
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A
Yes, overseas visitors are very welcome. We offer dishes such as udon, tempura, and tonkatsu. In addition to various credit cards, we also accept Alipay and WeChat Pay.
Other
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Q
What are your business hours and regular closing day?
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A
Our business hours are 11:00～22:00, with last orders at 21:00. We are closed on Sundays.
